Aim:

Participants learn to write professional and polite letters and e-mails, which consider both intercultural aspects of writing and corporate culture

Content:

• Intercultural differences in writing style and how to deal with them
• Layout and style of modern business writing
• Politeness and diplomacy in written English
• Getting your ideas across clearly and efficiently
• The most important phrases for good style
• Common mistakes and how to avoid them

Target group:

Personal Assistants, Assistant Managers and Office Managers with international contacts